MN4118 – Manpower Modeling & Decision Support

 

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Contact

Instructors:

Dr. Mark E. Nissen                                                                  CDR Bill Hatch
Ingersoll 310                                                                            Ingersoll 236
831-656-3570                                                                         831-656-2463
MNissen@nps.navy.mil                                                            wdhatch@nps.navy.mil

Class: M/W 1300 – 1450 (In-267); lab: W 1500 – 1550 (In-224).

Office hours: Prof. Nissen: M 1500 – 1550                               Prof. Hatch: M – Th 0800 – 1000; both professors, also by appointment, telephone and e-mail

Overview

The most valuable asset to an enterprise is the intellectual capital of its people, and the most important decisions made by enterprise leaders concern the organization, training and development of its managers and workers, be they officer and enlisted personnel in the military or knowledge and information workers in industry. However, the domain of manpower, personnel and training (MPT) is large and complex, and many decisions are unstructured, leaving decision makers bereft of effective decision-support methods and tools. Even where effective methods and tools can be employed, many leaders are ignorant of their use or even existence, plus the design and development of databases, information systems and analytical support tools is often not guided by grounded understanding in data management, much less the management of information and knowledge.

This course has been recently redesigned to address these challenges in the critical MPT area, and it is designed around three pillars. First, the course draws from the field of information systems focused specifically on models, tools and methods for decision support. Second, the course draws from the processes, models and tools employed for military manpower systems and analysis. Third, the course draws from the intelligence and problem-solving ability of its students, who contribute directly to classroom instruction and perform as consultants to redesign and improve current manpower processes.

Objectives

  1. Improve students’ understanding of modeling, tools and methods used for decision support.
  2. Provide a broad understanding of military manpower processes.
  3. Enable practical application of models, tools and methods for manpower decision support.

Resources

Grading

Requirements

Requirements include course readings, a student synopsis, a course project, a comprehensive exam, participation and lab work.

Readings

Students are expected to read all assigned materials in preparation for class. Readings listed in the Course Schedule should be read in advance of class. However, not all assigned readings are of equal importance, and not all students will have equal interest in each reading. The instructors may be able to help students prioritize reading assignments.

Student Synopses

Student synopses provide important information pertaining to how manpower processes presently function, and they ensure key points are identified and expressed from the students’ perspective. Students form small teams (e.g., groups of 2 – 3) to document and explain either (a) one of the key U.S. Navy manpower processes or (b) one of the key decision-support technologies. The instructor identifies a number of processes and technologies for consideration, for which students can volunteer on a first-come-first-served basis. See synopsis schedule and guidelines for assistance with this requirement.

Course Project

The course project involves consulting to redesign a key manpower process. Students form small teams (e.g., groups of 2 – 3) to thoroughly document and analyze an important process in the military manpower domain, using the methods, tools and techniques covered in the course. Notice, unlike the student synopses, topics selected for the course project are not restricted to U.S. Navy processes; that is, students are free—but not required—to examine processes associated other military services, foreign or domestic. The end product of this project is a consulting report (e.g., 30 pages) and class presentation. Projects that are particularly stimulating and thorough may be forwarded to the appropriate organizations for consideration. See project guidelines for assistance with this requirement.

Exam

The exam is required to be completed by each student working individually. It is designed to challenge students' ability to integrate the diverse concepts and techniques covered in the course. The exam is comprehensive, and it tests high-level learning and integration. As such, it challenges even the best students.

Participation

Extensive student participation in class is expected. Although much of the course material is suitable for lecture-style class sessions, the need to synthesize, integrate and critically assess manpower models, tools and processes requires substantial informed discussion and interaction. Further, substantial student learning derives from peer interaction and class discussion. There is simply no substitute for in-class participation.

Lab Work

Students are expected to attend and participate in all lab sessions. These sessions are intended to enable students to acquire and develop "hands on" skills with current and advanced DSS tools and applications. Although a separate grade is not assigned for the lab component of the course, lab work will indirectly affect the students' project grades and be figured directly into the participation grade.

Computer Skills and Access

Students require access to a computer equipped with word processing, e-mail and Web browsing software. Decision-support software will be made available in the labs and demonstrated in class.

Schedule

The schedule is available to guide the student with session-by-session topics, readings and other assignments for the course. Please be sure to consult the Web version, which is maintained to reflect current status.

Course Policies

(aka Dr. Mark's Ten Commandments)

  1. Academic integrity is unconditional.
  2. Late work is not accepted, no matter how important or what the cause.
  3. All written assignments are to be submitted as professional-looking, error-free, grammatically correct, word-processed documents that are printed (i.e., not electronic). All oral presentations should be supported by professional-looking, well-organized presentation slides with handouts made available to the instructor and class members.
  4. E-mail is the preferred mode of communication outside of class and formal office hours.
  5. Students are expected to attend and participate in all class sessions; missed sessions will result in grade reduction.
  6. Students are expected to read all assignments in preparation for the corresponding class.
  7. Group work and inter-student assistance is encouraged, except for the exam, which requires individual effort.
  8. Students are encouraged to consult with the instructor regarding problems or difficulties with the course.
  9. Students are also encouraged to provide feedback and suggestions for innovating the course.
  10. Students are expected to make and justify decisions under conditions of uncertainty and ambiguity.

Page updated 27 June 2002